Frequently Asked Questions

Carpet Cleaning

How long will it take for my carpets to dry?
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What type of chemicals do you use? And are they safe?
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How long is the cleaning process for the carpet in one room?
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Can you clean carpet or rugs over hardwood floors?
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Is it possible to get the pet odor/stains off of my carpet?
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How often should I clean my carpet?
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Why do spots reappear after it has been cleaned?
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Do your technicians move furniture?
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Upholstery Cleaning

How long will it take my upholstery to dry?
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What do you do to protect the upholstery after you’re done cleaning it?
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Tile & Grout Cleaning

How effective are your methods for cleaning tile and grout?
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When should I have my tile and grout professionally cleaned, and how often?
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24/7 Flood Damage

Why can’t I let the wet areas in my home (tile, walls, ceiling, etc.) dry on their own?
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How long will the drying process take?
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Is it environmentally friendly?
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Are there any additional charges during the cleaning process?
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